From New Zealand Connections

Introduction

Text messaging (SMS) is a means where you can send a short 160 character length message to another mobile. You can also receive text messages in a similar fashion.

Reasons

There are usually several reasons why text messages won't send these are:

• Coverage
• Valid number
• Signatures
• Credit (prepaid only)
• Restarting handset.

Steps

• Coverage is by far the easiest to check. Look at your phones display, in the top left or right there should be a signal meter. If there are no bars - you will probably have issues.

• Try making a voice call to confirm that your phone is connected to the network.

• Valid number - if you are sending to an invalid number, you may experience issues sending the message. Make sure the number is valid, if in doubt try sending to another mobile number.

• Signatures - some phones support signatures which append a message to the end of your message. Sometimes these can force the messages to be over 160 characters which can cause issues. Check to see if this isn't the case.

• Credit - having no credit can be a show-stopper. Make sure you have credit by calling *333 on your mobile.

• Restarting handset - remove battery for 30 seconds and boot up again.

At this point, if it is still not working, you will need to call Telecom. Call *123 from your mobile.

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